Shipping & Delivery Policy

At Haati, we are committed to delivering your products in a timely and secure manner. Please read our shipping and delivery policy to understand how we process and handle your orders.

1. Dispatch Timeline

• Orders are typically dispatched within 5 working days from the date of purchase.
• Dispatch times may vary during peak seasons or due to unforeseen circumstances.

2. Delivery Charges

• Delivery charges are not included in product prices unless explicitly stated.
• Applicable shipping fees will be displayed at checkout before you confirm your order.

3. Delivery Methods

• We partner with trusted courier services to ensure reliable delivery.
• Digital products like eCards are delivered instantly or as per the selected schedule.

4. Estimated Delivery Time

• Delivery timelines depend on your location and courier availability.
• Estimated delivery dates will be shared during the checkout process.

5. Delays and Force Majeure

• We are not liable for delivery delays due to natural disasters, strikes, or events beyond our control.
• In case of significant delays, you will be notified and may opt for a cancellation with a refund.

6. Failed Delivery Attempts

• If the recipient is unavailable, the delivery agent may attempt delivery to a neighbor or safe location.
• If unsuccessful, instructions for re-delivery or collection will be provided.

7. International Shipping

• Currently, we only ship within India. International delivery is not available.

8. Contact

For any shipping or delivery-related queries, please reach out to us at support@haati.in.